3 Dimensions of Understanding

Protocol: The Feedback Carousel


Adapted from: The School Reform Initiative
http://www.schoolreforminitiative.org/download/Protocols/Investigating%20Teaching,%20Learning,%20and%20Assessment/feed_back_carousel.pdf



Purpose:
The purpose of the feedback carousel is to get a variety of different kinds of feedback from a large number of people in a relatively short period of time. We have found the carousel to be particularly effective for getting feedback on a plan for any future work.

Process:
This process works best for synchronous meetings.

For locally situated teams, the process is clearly laid out in the document at the link above. NOTE: The categories have been adapted to include Clarifying Questions, Probing Questions, New Ideas, and Brainstormed Possibilities to provide a more appreciative stance. If a team has more than and fewer than 8 members, it can be easily adapted by changing the number of pairings.

In a webinar setting:
  1. The coach or team leader should create the number of breakout rooms that would accommodate the members of two teams.
  2. The coach or team leader will provide a whiteboard for each breakout room that is divided into four parts. The four quadrants would be labeled as follows: Top Left- Clarifying Questions, Top Right - Probing Questions, Bottom Left- New Ideas, Bottom Right- Brainstormed Possibilities.
  3. Individuals or team members would move into break out rooms with another individual or set of team members.
  4. Individual A or Team A will share a document of their working plan with an Individual A or Team B.
  5. Individual A or Team A will briefly describe their project plan.
  6. The timer should be set for 5 minutes and Individual B or Team B begins to post questions in the Top two Quadrants.
  7. Individual A or Team A should then begin to post their thoughts from the questions in the Bottom Two Quadrants.
  8. When the time is up, click to a new whiteboard with the four quadrants labeled. This time Individual B or Team B shares and describes their project plan.
  9. The timer is again set for 5 minutes and Individual A or Team A begins to post questions in the Top two Quadrants while Individual B or Team B posts their thoughts from the questions in the Bottom Two Quadrants.
  10. OPTIONAL: The process can be repeated can end here or be repeated by having each B team member should move themselves down one breakout room and Team A members stay put.
  11. OPTIONAL: The timer is set again, and the new pair continues to follow the same procedure as before.
  12. OPTIONAL: The process is repeated until each B team member has participated in every breakout room.
  13. The white boards of the break out rooms should be copied to the main room so the ideas there can be explored by all.
  14. Allow a few minutes to debrief the process.
  15. If time is short, the ideas from the white boards can be transferred to a discussion thread in an asynchronous online space so that team members can narrow down their ideas.